FedEx - Hold at Location

FedEx provides a secure Pick Up option for customers that are concerned with packages being left at their doorstep for an extended period of time or potential porch pirates! 


Please make sure to have proper identification upon pick up! More information can be found at the bottom of this page.


⚠️  Extreme Heat Warnings ⚠️

If you are concerned with high heat temperatures in your local area, this is a great option to ensure your fish are in controlled climate building and not sitting on a truck all day! 


How To: Request for FedEx- Hold at Location

To request for Hold at Location for Pick Up, please let us know by leaving us a note with your preferred pick up location in the Special Requests section of the cart before reaching the checkout screen (see Figure A below).


If you have already placed your order and did not request for this service, please call us at the store 714-696-8882 or email us at sales@kingkoigoldfish.com


For a list of available FedEx locations, please visit this link here.

Note: FedEx pick up locations can include, Office Depot, Walgreens, and other select areas. Drop Box locations do not qualify as a pick up location. 


Figure A




Important Information


Picking Up a Package

What do I need to bring to pick up a package at FedEx?

You’ll need a government-issued photo ID. If your ID address doesn’t match the package label address, you’ll also need your tracking number and an alternative form of ID. You can use a utility bill or statement, health or auto insurance card, property statement from a county or city website, or credit card statement.


When can I pick up packages from FedEx?

You should get a email, automated call or text notifying you that your package is ready for pick up. You can pick up your package any time after that during normal business hours. Hours vary from location to location. Check the hours of FedEx locations near you.

Who can pick up my FedEx package?

Anyone who lives at the same address as you can pick up your package. They’ll need the tracking number and a government issued photo ID that proves they live at the same address as the one on the package label. They can also use an alternative ID to prove they live with you. They can bring a utility bill or statement, health or auto insurance card, property statement from a county or city website, or credit card statement with them as proof.



For more information, please visit FedEx.com