Holiday Shipping 23-24
From our experience, there are always significant delays with shipping during the holidays. We have worked with all the major carriers and have experienced ...
Sat, Nov 21, 2020 at 2:09 PM
I need my fish before Christmas, or by a specific date, what do you recommend? What are my alternative shipping options? Can I still request for my fish ...
Fri, Nov 25, 2022 at 12:48 PM
Yes, kinda. We can still ship via FedEx during our suspended shipping dates. We refer this request as Exception Shipping. However, there will be two changes...
Tue, Nov 28, 2023 at 2:50 PM
All FREE 2 DAY SHIPPING fish ordered during the suspended period will ship when regular shipping resumes, the week of December 5, 2022 or January 2, 2023. ...
Fri, Nov 25, 2022 at 12:49 PM
To ensure your package is shipped on time, please place orders by 8am PST Thursday, November 16. All orders placed after 8am on November 17, will ship on th...
Tue, Nov 28, 2023 at 2:51 PM
Regular FedEx shipping will resume on the week of December 4, 2023 or January 2, 2024.
Tue, Nov 28, 2023 at 2:51 PM
No, while we do incur peak season surcharges, we have never passed on the shipping charges to our customers.
Sat, Nov 21, 2020 at 1:46 PM
Yes, our (LOA) Live on Arrival guarantee is in effect for all Air Cargo shipments! However, if an alternate method is requested, we cannot offer the LOA gua...
Sat, Nov 20, 2021 at 5:15 PM
We are expecting 6 times the volume of shipments on the first Monday of the new year. We are planning on starting early, doubled our shipping staff for that...
Tue, Nov 28, 2023 at 2:52 PM
Our recommendation is to ship via Air Cargo. We can ship via Southwest and Delta Air Cargo. With Air Cargo, we can pack extra water and air. And for orders ...
Sat, Nov 27, 2021 at 1:50 PM