Holiday Shipping 24-25
From our experience, there are always significant delays with shipping during the holidays. We have worked with all the major carriers and have experienced ...
Sun, Nov 24, 2024 at 12:09 PM
Shipping By Request Only You can request to ship your order during the suspended period but there are restrictions and changes to our policy. This applies ...
Sun, Nov 24, 2024 at 12:46 PM
I need my fish before Christmas, or by a specific date, what do you recommend? What are my alternative shipping options? Can I still request for my fish ...
Sun, Nov 24, 2024 at 2:05 PM
If you've already placed your order and didn't see our notices regarding the suspension of our regular shipping for the holidays, not to worry! You ...
Sun, Nov 24, 2024 at 2:38 PM
Yes, kinda. We can still ship via FedEx during our suspended shipping dates (12/14-1/3). However, there will be two changes to our regular policy. All or...
Wed, Nov 20, 2024 at 3:33 PM
To ensure your package is shipped on time, please place orders by 8am PST Thursday, November 14 or 8am PST Thursday, December 12, 2024. All orders placed af...
Fri, Dec 6, 2024 at 12:59 PM
Regular FedEx shipping will resume on the week of December 9, 2024 or January 6, 2026. If you would like to make other arrangements, please visit this link ...
Sun, Nov 24, 2024 at 12:11 PM
No, while we do incur peak season surcharges, we have never passed on the shipping charges to our customers.
Sat, Nov 21, 2020 at 1:46 PM
Yes, our (LOA) Live on Arrival guarantee is in effect for all Air Cargo shipments! However, if an alternate method is requested, we cannot offer the LOA gua...
Sat, Nov 20, 2021 at 5:15 PM
Our recommendation is to ship via Air Cargo. We can ship via Southwest and Delta Air Cargo. With Air Cargo, we can pack extra water and air. All Flat Rate S...
Wed, Nov 20, 2024 at 4:31 PM